OpticsRE down?

Discussion about the OutBack OpticsRE system monitor

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provo
Forum Emperor
Posts: 1392
Joined: Thu Jul 27, 2006 4:34 pm
My RE system: 16 Evergreen EC-120 (4 strings, total 1920W)
2 SimpliPhi 3.8-m-24V (150Ah each)
One FM80
One VFXR3524A
Hub 10
Mate3s
FNDC
Honda EU3000is generator
Grid connection, no selling back
Location: Sierra foothills

OpticsRE down?

Post by provo »

It is for me :cry: ... How about everyone else?
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Bryce Millet
Software Engineering
Posts: 332
Joined: Tue Nov 08, 2016 12:46 pm

Re: OpticsRE down?

Post by Bryce Millet »

We're looking into it. No ETA on a fix yet. Looks like our VM hosting the website and the backup may have gotten stuck during an update or routine reboot scheduled on our web host's end. I am reimaging both of them now and will provide more updates as the situation changes.
Bryce Millet
Software Engineering


Alpha Technologies Inc. | OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com | http://outbackpower.com/
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Bryce Millet
Software Engineering
Posts: 332
Joined: Tue Nov 08, 2016 12:46 pm

Re: OpticsRE down?

Post by Bryce Millet »

And we are back up. I'll be keeping an eye on things and monitoring performance a little more closely.
Bryce Millet
Software Engineering


Alpha Technologies Inc. | OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com | http://outbackpower.com/
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Bryce Millet
Software Engineering
Posts: 332
Joined: Tue Nov 08, 2016 12:46 pm

Re: OpticsRE down?

Post by Bryce Millet »

Website down again. VMs are rebooting without initiating anything on our side. Investigating.
Bryce Millet
Software Engineering


Alpha Technologies Inc. | OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com | http://outbackpower.com/
User avatar
Bryce Millet
Software Engineering
Posts: 332
Joined: Tue Nov 08, 2016 12:46 pm

Re: OpticsRE down?

Post by Bryce Millet »

Looks like one of the VMs is still having issues, which may be a service problem at our data center. For now I've spooled up additional redundancies and the site appears stable. If the situation changes again don't hesitate to let us know.
Bryce Millet
Software Engineering


Alpha Technologies Inc. | OutBack Power Technologies
3767 Alpha Way Bellingham WA 98226 USA
http://www.alpha.com | http://outbackpower.com/
provo
Forum Emperor
Posts: 1392
Joined: Thu Jul 27, 2006 4:34 pm
My RE system: 16 Evergreen EC-120 (4 strings, total 1920W)
2 SimpliPhi 3.8-m-24V (150Ah each)
One FM80
One VFXR3524A
Hub 10
Mate3s
FNDC
Honda EU3000is generator
Grid connection, no selling back
Location: Sierra foothills

Re: OpticsRE down?

Post by provo »

Thanks for keeping on it :grin: ...
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