Where is the Model/Serial Number?

Discussion about OutBack Inverters in Marine Applications

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rmorten
Forum Junior Member
Posts: 1
Joined: Sat Dec 04, 2021 7:38 am
My RE system: Some kind of VFX/FX Inverter

Where is the Model/Serial Number?

Post by rmorten »

Some time ago, I bought this really expensive inverter/charger that came installed in a huge boat. I have some paper documentation that suggests I have an FX/VFX inverter of some kind but don't see any numbers on the chassis and nothing in the paperwork (it took me weeks to figure out where the inverter was installed; big boat, don't ask). It was probably installed sometime between 2010 and 2015 when we bought the boat but I don't even have that information. One of the printouts was published in 2003 so it isn't any older than that but who knows when it was published vs. printed?

My simple newbie questions are:
Where is the important stuff hidden on the chassis?
Do I have to remove a cover to find it?

I was hoping to find a post with a similar question but after looking around for an hour or so and hoping it would be something nailed up somewhere, I gave up and decided to join and post the question(s).

Cheers,
raysun
Forum Emperor
Posts: 7742
Joined: Tue Jul 26, 2016 5:57 am
My RE system: Flexpower Two: (2) FXR3048A-01, (2) FM80, MATE3s, FlexNetDC
6 SimpliPhi 3.8-48 (48v @ 75AH. 450AH total)
Outback IBR3 battery enclosure
REC Alpha 440W panels - 2 arrays: each of 4 strings of 2 in series
Honda EU7000is gas fuel generator

Re: Where is the Model/Serial Number?

Post by raysun »

First off "really expensive" and "installed in a huge boat" is a redundancy. 😉 Congrats, though, on the joy of boating.

All the FX / VFX class inverters share the same chassis, so are hard to tell apart from external inspection. The front cover plate can be removed to expose the battery lead attachment area. There's generally silkscreen printing or a sticker there that lists the model number.

Be careful removing the cover, as it mave have easily-damaged wires attached to it. There are many YouTube videos showing chassis disassembly.
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Mike Curran
Forum Emperor
Posts: 2767
Joined: Sat Aug 28, 2004 6:28 pm
My RE system: Outback - Garage roof:
- 8 (2x4) Evergreen 180's into one FM80 (2007/2020 - replaced MX60)
- 6 (2×3) ALEO S79-300's into one FM80 (2017)
- 2 grid-tied VFXR3524A-01's series stacked, replaced GVFX's (2020)
- 12 Surrette/Rolls 2V x 1766Ah (2007)
- Hub10.3, Mate3s, FNDC, RTS. Tigo ES maximizers on each PV module.

Westinghouse Solar - Barn roof: (2012)
- 30 (2x15) 235W panels with Enphase M215 microinverters, grid-tied

Outback Skybox - Barn roof: (2019)
- 14 Talesun 275W in series (DC array input to SB inverter/charger)
- 3 SimpliPhi 3.8 batteries, 48V, 225Ah total
- AC coupled input from 14 Talesun 275W, Enphase M215 microinverters

Battery systems operate in grid-tied, net metering w/backup mode
All self-designed and self-installed
Location: Chagrin Falls, Ohio

Re: Where is the Model/Serial Number?

Post by Mike Curran »

One picture = 1,000 words
20211206_154204.jpg
https://ei.tigoenergy.com/p/pZXn7SZQyO45
https://enlighten.enphaseenergy.com/public/systems/Hctc107221
Komas
Forum Junior Member
Posts: 3
Joined: Wed Dec 22, 2021 4:43 pm
My RE system: Mate2, Hub & Inverter/Charger VFX3524
Lifeline Batteries 3 banks of 4 only 6 voltDC
Charger inputs-17Kw generator, 2-140 amp Engine Alternators & shore power
Location: Vancouver BC

Re: Where is the Model/Serial Number?

Post by Komas »

Another Newbie, I am going through the same process. I have the VFX 3524.Have been looking at all manuals and get more confused.
Need answers to following:
1. Where do I find the model of the Mate
2. How do I know is software is current
3. Correct Settings for the VFX 3524

See details of my system
Available at times for call if needed
User avatar
Mike Curran
Forum Emperor
Posts: 2767
Joined: Sat Aug 28, 2004 6:28 pm
My RE system: Outback - Garage roof:
- 8 (2x4) Evergreen 180's into one FM80 (2007/2020 - replaced MX60)
- 6 (2×3) ALEO S79-300's into one FM80 (2017)
- 2 grid-tied VFXR3524A-01's series stacked, replaced GVFX's (2020)
- 12 Surrette/Rolls 2V x 1766Ah (2007)
- Hub10.3, Mate3s, FNDC, RTS. Tigo ES maximizers on each PV module.

Westinghouse Solar - Barn roof: (2012)
- 30 (2x15) 235W panels with Enphase M215 microinverters, grid-tied

Outback Skybox - Barn roof: (2019)
- 14 Talesun 275W in series (DC array input to SB inverter/charger)
- 3 SimpliPhi 3.8 batteries, 48V, 225Ah total
- AC coupled input from 14 Talesun 275W, Enphase M215 microinverters

Battery systems operate in grid-tied, net metering w/backup mode
All self-designed and self-installed
Location: Chagrin Falls, Ohio

Re: Where is the Model/Serial Number?

Post by Mike Curran »

Komas wrote: Thu Dec 23, 2021 12:03 pm1. Where do I find the model of the Mate
There is no model number. You either have a Mate (oval shaped), a Mate2 ( rectangular with same button layout as Mate), a Mate3 or Mate3s - both look like this:
Screenshot_20211223-174803_Adobe Acrobat.jpg
Komas wrote: Thu Dec 23, 2021 12:03 pm2. How do I know if software is current
Irrelevant since none of your equipment's firmware is field upgradable, assuming you have a Mate and a VFX. If you really must know what you have, search for "firmware" in this pdf document to determine the versions you have:
mate_mate2_installation_usermanual.pdf
(1.67 MiB) Downloaded 23 times
I can't say what the latest versions are.
Komas wrote: Thu Dec 23, 2021 12:03 pm3. Correct Settings for the VFX 3524
Need to know a lot more about your system in order to answer that. Take a look at some of Raysun's posts, he often lists the info needed to answer your question. If I can find an example, I'll add to this post.
https://ei.tigoenergy.com/p/pZXn7SZQyO45
https://enlighten.enphaseenergy.com/public/systems/Hctc107221
raysun
Forum Emperor
Posts: 7742
Joined: Tue Jul 26, 2016 5:57 am
My RE system: Flexpower Two: (2) FXR3048A-01, (2) FM80, MATE3s, FlexNetDC
6 SimpliPhi 3.8-48 (48v @ 75AH. 450AH total)
Outback IBR3 battery enclosure
REC Alpha 440W panels - 2 arrays: each of 4 strings of 2 in series
Honda EU7000is gas fuel generator

Re: Where is the Model/Serial Number?

Post by raysun »

There's one small addition to Mike's post.
Is this system mounted in a mobile environment? A boat perhaps?

If so, there was a (now discontinued) MateM with simplified menus designed for the mobile/marine installations.

To give input on the system configuration, battery type (flooded/agm) and AH capacity at 20 Hour discharge rate are needed. Include the exact model designation.

Is the battery being charged from the alternators? What is the voltage setting?
Komas
Forum Junior Member
Posts: 3
Joined: Wed Dec 22, 2021 4:43 pm
My RE system: Mate2, Hub & Inverter/Charger VFX3524
Lifeline Batteries 3 banks of 4 only 6 voltDC
Charger inputs-17Kw generator, 2-140 amp Engine Alternators & shore power
Location: Vancouver BC

Re: Where is the Model/Serial Number?

Post by Komas »

Thanks for the input to date. Just logged back in and found your replys, The system is on a Boat. Specs are as follows;
INVERTER/CHARGER OUTBACK VFX3524M
MATE OUTBACK
HUB OUTBACK
FLEXNET OUTBACK
Have 3 banks of 4 6 volt AGM Lifeline Batteries in series parallel. 24 volt 900 AH (20lHr)

System charges but seems very slow in recovery when back on shore power.
Available at times for call if needed
raysun
Forum Emperor
Posts: 7742
Joined: Tue Jul 26, 2016 5:57 am
My RE system: Flexpower Two: (2) FXR3048A-01, (2) FM80, MATE3s, FlexNetDC
6 SimpliPhi 3.8-48 (48v @ 75AH. 450AH total)
Outback IBR3 battery enclosure
REC Alpha 440W panels - 2 arrays: each of 4 strings of 2 in series
Honda EU7000is gas fuel generator

Re: Where is the Model/Serial Number?

Post by raysun »

Komas wrote: Wed Feb 23, 2022 4:53 pm Thanks for the input to date. Just logged back in and found your replys, The system is on a Boat. Specs are as follows;
INVERTER/CHARGER OUTBACK VFX3524M
MATE OUTBACK
HUB OUTBACK
FLEXNET OUTBACK
Have 3 banks of 4 6 volt AGM Lifeline Batteries in series parallel. 24 volt 900 AH (20lHr)

System charges but seems very slow in recovery when back on shore power.
The inverter charging rate is dictated by two settings: AC Input Current Limit, the amount of current the inverter will draw from the shore power; and Charger AC Input Limit, the amount of current that will flow to the charger.
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