Softkey 1 & 2 intermittent op

Discussion about the OutBack Mate Remote

Moderators: OutBack Moderator Team, OutBack

Post Reply
Hal_Ferguson78
Forum Junior Member
Posts: 1
Joined: Fri Mar 02, 2018 5:17 pm
My RE system: VFX-3524, FM60-150VDC, 10-port hub, Mate-2, associated switchgear

Softkey 1 & 2 intermittent op

Post by Hal_Ferguson78 »

Hi Forum,
I have a Mate 2 running V:4.2.2.0 SN MA1723F0100555 (2011) and I’ve been experiencing a recurring problem for about 8 months. The softkeys one and two occasionally fail to function. This seems to come and go at whim. Pulling the ethernet cable and reinitializing has no effect.
Is this a common failure? Do I need to order a replacement or can I pursue another course of action?
Hope to hear from you!
Post Reply