Generator settings after OpticsRE reset.

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jbriant
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Generator settings after OpticsRE reset.

Post by jbriant »

Hi,

I've noticed that when my optics goes off line and requires a manual reset(unplug cable from HUB) my generator
settings get changed. I lose any historical data such as last time gen was run, number of hours etc. Also it gets set to manual
in the optics dashboard as well as on the mate.

I am an off-grid setup. Brian Thompson
Brian and family somewhere in Vermont
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Re: Generator settings after OpticsRE reset.

Post by JRHill »

You don't say if you are using a Mate3 or Mate3s. The Mate3 had some disconnect problems as you may have experienced but the last firmware update made that problem go away (almostly). Do you have that latest firmware update installed?

As for the change in settings for the generator I never had that happen.

For the loss of some data that is also curious as the data is written to the SD card. If the Mate3x goes off line, when it reconnects the data missing from OpticsRE should be transferred from SD card - it sometimes takes a while. It may be as easy as reformatting or replacing the SD card. You may want to save the files on it first but it should all be in Optics anyway.

Lastly, and hopefully not, it could be the Mate3. Last January I upgraded to the Mate3s as the 'ol Mate3 was showing the values from the FNDC shunts but it was intermittently not being uploaded to OpticsRE. Then the data went missing completely. With the Mate3s the problem went away and a neighbor who's system is not internet connected was quite happy to to replace his original oval Mate.

Best, JRH
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jbriant
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Re: Generator settings after OpticsRE reset.

Post by jbriant »

Hi and thanks for the reply. It is a mate3s and my firmware is 1.4.6 which is the latest. I Have an SD card installed I guess I could reformat it and try again. One other thing I will add is I recently started a weekly 15 minute exercise of my generator so on Sunday morning it runs for 15 minutes and shuts down. I don’t know if that would cause anything. I do know that the generator last run time would slip to 1969 after I reset the mate3s as I described in my first post.
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Re: Generator settings after OpticsRE reset.

Post by JRHill »

jbriant wrote: Thu Apr 15, 2021 2:11 pmI do know that the generator last run time would slip to 1969 after I reset the mate3s as I described in my first post.
I'm not sure I understand this. Does the last run literally go to the year 1969. Heh, at what time of day (wink)? This may be important. (just kidding)

Since this is a 3s and you are running the same F/W I am, this may be the dreaded call to OB support. They are really cool folks when you can reach them.
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Re: Generator settings after OpticsRE reset.

Post by jbriant »

Right when I hover over the generator symbol in optics it says 1969 was the date of the last run. Will try to call support. Thanks!
Brian and family somewhere in Vermont
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Re: Generator settings after OpticsRE reset.

Post by jbriant »

Hover over the generator in optics and it shows,
Last Used 12/31/1969 23:00

And to clarify, the generator is set to OFF on the System Tools pulldown after the manual reset of the mate3s.
The mate is set to manual for the generator status screen on the mate3s.
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Re: Generator settings after OpticsRE reset.

Post by provo »

jbriant wrote: Sat Apr 17, 2021 5:59 am Hover over the generator in optics and it shows,
Last Used 12/31/1969 23:00
Mine does the same thing -- it must be a feature :lol: .....


Screen Shot 2021-04-17 at 6.09.18 AM.png
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Re: Generator settings after OpticsRE reset.

Post by sbrownian »

Otherwise known as a "bug with seniority.."
Information, you get not; if incorrect question, you ask..
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jbriant
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Re: Generator settings after OpticsRE reset.

Post by jbriant »

kewl. Glad to know it is not only me.
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Re: Generator settings after OpticsRE reset.

Post by JRHill »

OK, I had to check this out. I hovered over the Gen figure in OpticsRE and it showed the last run on 12/31/2020. That's not right for either for a manual run or AGS. It also showed 'Stopped' which is correct. I'm not sure which generator it was 'cause I use two different ones: the Honda EU7000is with AGS or a Champion 3100 manually. So now I'm not sure if the last run is for ANY generator input or for just AGS. In any case, the date is wrong.

I did a manual reset of the Mate3s via the hub cable. As always with the Mate3s it takes quite a while to reconnect to OpticsRE - over 10 minutes and then a bit to sync. This time it showed 12/31/1969 at 23:00, Stopped. Yup. Verified. This is weird.

But what I really don't like is the Mate3s hour meter for the generator gets reset too. That sucks as I use it for accumulating the hours between oil changes. Now I can't trust it as I know it will reset at a reboot. I'm really glad this came to light though,
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Re: Generator settings after OpticsRE reset.

Post by raysun »

Though I use a generator, I don't use AGS, and the Generator icon shows this:
Screenshot_20210417-081918_DuckDuckGo.jpg
I assume that icon is active for AGS only, as it shows nothing when I'm running my generator.
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Re: Generator settings after OpticsRE reset.

Post by JRHill »

Raysun it seems you are always a day ahead of the rest of us.

I really had to think what I was doing 12/31/1969. I had a dual engine chopper minibike that I built and put in auto shows. I wore a black leather jacket. The neighbors were getting nervous as were my parents. I still have that minibike and ya know, it formed everything I did in the years following including education and careers.

Sorry, thread drift.
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Re: Generator settings after OpticsRE reset.

Post by raysun »

:lol:

'69 was a very good year.
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Re: Generator settings after OpticsRE reset.

Post by jbriant »

I remember the tornado and great flood of 1969 in Bellevue Ohio. 4th of July even, before the generator events, sucked the top off the local water tower. Found it collapsed in the middle of the road. It also tore up most streets in town as they were putting new sewer pipes in the whole town. Quite a mess. I was a paperboy then.
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