Mate3s failure to connect to OpticsRE

Mate3 and Mate3s communications devices for Outback Power
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Forum Virtuoso
Posts: 99
Joined: Mon Nov 17, 2014 11:30 am
My RE system: 58 x 170w Solar Panels Aprox 11000 Watts
3x FM80-150VDC
3Phase Power
3x2 GVFX3048E ie 6000Wats Per Phase
24x2volt 1000 AMPH FLA Batteries
1x Mate 3
1x FlexnetDc
Kipor 19STA3 13KVA 3 Phase Genset
Location: Johannesburg, South Africa

Mate3s failure to connect to OpticsRE

Post by ianMc »

My Mate3 died and I replaced it with a mate3s.
Since the upgrade, my mate3s drops the connection to opticsRE at least 2x a day.
Nothing else has changed.
Also when I try and ping the Mate it fails to respond

Before this, my Mate3 was absolutely reliable with optics.

Unless I am doing something silly something is very wrong


Forum Czar
Posts: 791
Joined: Wed Jan 22, 2020 9:40 am
My RE system: GS8048A, FM80 w/3,600W PV Fixed, FM80 w/2,700W on Zomeworks tracker, Mate3, 24 Trojan 2V L16 1100AH @ C20, Grid-Tied with Kohler 14RESA LPG Generator and MEP-803 Diesel if needed.

I install and maintain grid-tied and off-grid systems in my area and consult on solar system design/operation.
Location: 80 miles NE of Phoenix at 5500'

Re: Mate3s failure to connect to OpticsRE

Post by fcwlp »

Update your firmware to the latest level.
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