OutBack Power Technologies User Forum

I believe the OutBack Power Tech Support answer means that you can stack like Radians in their original enclosures side by side. As a clarifying point, there are some people who have asked about the ramifications of inserting two 4048 power modules into the same housing. That would not comply with t...

@raysun, it should be no surprise that I almost entirely agree. SkyBox, in latest firmware, uses two different Peukrets constants--depending on which battery is selected. Therefore it offers some advantages over the FNDC. Anecdotally, it seems like a few Discover customers have struggled with SOC ac...

It was only a 15 minute power outage.
The first indication was that the non-critical lighting went out. The kids' favorite streaming service de jour did not.
Power was just out in our neighborhood, so it was a good excuse to order pizza delivery.

We've proven there is an issue with OPTICSRE display of CT data. It's is double-counting PV production from Follower units. The issue will be addressed in an OPTICSRE release in the future.

Those are all placeholders for future potential firmware feature development. We're glad to see there's interest in them.

They don't do anything today. As Mike guessed, that's why the product documentation doesn't explain how they work.

Thank you!

@Luis Pontes We understand your frustration. You need Technical Support from the company that sold and supports the SPC-iii product. That is Alpha Technologies GmbH and their regional channel partners. You wrote "The European assistance of alpha technologies says I have to buy some special lan ...

Hello @Luis Pontes and @ad1664, It is an easy thing to mix up, but you are not referring to an OutBack Power product. I'm sorry to hear that you both are having trouble with fans of this product. The product in question is referred to as either the SPC-iii or SPC-3. It is sold by and supported by Al...

Hi @apachexmd I'm sorry that video is still posted. I'll follow up with the distributor again on this. This topic was mentioned in these forums here: http://www.outbackpower.com/forum/viewtopic.php?f=47&t=15040&p=76820#p76820 Post by BoMagluyan » Thu Jun 04, 2020 11:25 am Hi guys, A few poin...

@AaronF Confirmed. Everything will power down. On June 4, I wrote, "At the time that video was recorded, SkyBox would attempt to keep loads alive from PV without battery during a grid outage. It was true. For about nine months. And in that entire time, we had exactly one person try it outside o...

October 22, 2020 (10 - 11:00AM PDT) https://register.gotowebinar.com/register/2972315690905533198 Overview: New changes to grid interconnection standards now require secure communications between the Utility Company and the inverter. California Investor Owned Utilities are REQUIRING compliance to t...

N:25165825 is an AC Gate fault, specifically with L2. The rest of the message confirms the battery voltage dropped too low. Without seeing the case notes and/or Optics site, it would be only conjecture as to what caused this event. Could have been a load imbalance, such as a transient single-phase l...

Hi Mike, In SkyBox 1.4.15 you can and should make that change now. SimpliPhi is available as a pull-down in OPTICS RE already, for SkyBoxes in the latest firmware. My memory is failing... I actually do have the battery set up as Simpliphi 14, which I think gave charge parameters closest to my 3.8 r...

Hi Mike,

In SkyBox 1.4.15 you can and should make that change now. SimpliPhi is available as a pull-down in OPTICS RE already, for SkyBoxes in the latest firmware.

Can you refresh my memory please, which inverter, or micro-inverters, are AC Coupled to this SkyBox? Looks like the same thing may have happened yesterday as well, but SkyBox recovered from it (yesterday) without needing a human reboot.

It would be great value in the section relating to programming of the relay if some specific examples were given to achieve specific results. i.e. how do you set the voltage high and low so that the relay ignores voltage and goes to SOC for directions. How do you set voltage high and low to switch ...

Hello! I had my new solar power setup installed and approved by the city - I have a skybox and do not have an internet connection yet, so I am using the interface on the skybox itself. I was playing with the settings and it shows that it is not producing any power. I want to check all of the settin...

Hi guys, A few points: 1) At the time that video was recorded, SkyBox would attempt to keep loads alive from PV without battery during a grid outage. It was true. For about nine months. And in that entire time, we had exactly one person try it outside of OUtBack Power Engineers, in our labs. Nobody ...

I could also use a referral, in the same vicinity (east s.f. bay area), as my installer is unresponsive except for warranty issues. Difficult to find anyone interested in any work other than new installs. Not sure what I would do if I had an actual equipment failure. S/D So, I have been working wit...

<Adds Raysun to the OpticsRE support team...> Cool! Do I get the T shirt and secret decoder ring? We appreciate you Raysun. I *think* I can get a T shirt and a hat for you. Plus, I know we use UserVoice to receive Optics related issues and feature requests. I have a few spare UserVoice stickers fro...

I haven’t found that forum yet. What I seem to be running into is that these batteries are peculiar. No one seems to know what to do with them. Outbacks documentation it’s not user-friendly for a novice like myself. I’d ask the system designer but he no longer works for the firm And Schneider’s tec...

@DrewS: I added an Outback 175A battery breaker to my system today.Barn battery brkr (2).jpgAlso, the short green cable (either #6 or #8) supplied with Skybox was designed to make the battery negative to ground bus connection. @DrewS, Looks like that is a good addition for you. We're sure any AHJ w...

Yes, but at least it's not 600W from the grid. Still, doesn't seem reasonable to have this much power draw with the inverter essentially idle (no external loads). OB Tech support has suggested putting some load on the inverter so they can compare Skybox loaded vs. unloaded behavior. I'll try that t...

I turned the inverter off over night so reduce drain but the unit then took power from the batteries... about 2.5 kWh so that's a problem there also... not just the inverter using a lot of power at idle. I just tested the power. It's recharging the batteries now (turned the inverter on) and it show...

I turned the inverter off over night so reduce drain but the unit then took power from the batteries... about 2.5 kWh so that's a problem there also... not just the inverter using a lot of power at idle. I just tested the power. It's recharging the batteries now (turned the inverter on) and it show...

@DrewS wrote ... Outback, any idea of when we will see AC Coupling on stacked Skyboxes??? I don't know when or if we will see AC Coupling and stacking. It looks like it might be difficult. We have our next major firmware release in the development queue for early 2020. Maybe before March. There are...